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4820 SE Division St, Portland ORMon–Fri: 7:00 AM – 6:00 PM · Sat: 8:00 AM – 3:00 PM · Sun: ClosedMon–Fri: 7:00 AM – 6:00 PM(503) 555-0147

FAQ

Frequently Asked Questions

Got questions? We've got straightforward answers. If you don't see what you're looking for, give us a call.

01Do you work on all makes and models?

Yes — our technicians service all domestic and import vehicles, from daily drivers to luxury cars. We have the diagnostic equipment and expertise for Ford, Chevy, Toyota, Honda, BMW, Mercedes, and everything in between.

02How long will my repair take?

Most routine services (oil changes, brake pads, diagnostics) are completed same-day. Larger repairs typically take 1-2 days. We'll give you a clear timeline when we provide your estimate, and we'll text you updates along the way.

03What forms of payment do you accept?

We accept all major credit cards (Visa, Mastercard, Amex, Discover), debit cards, cash, and personal checks. For larger repairs, ask about payment options.

04Do I need an appointment, or can I just drop in?

We accept both! Appointments guarantee a time slot, but we welcome walk-ins and will get you in as quickly as possible. For oil changes and inspections, no appointment is usually needed.

05How do I know if I really need the repair you're recommending?

We believe in full transparency. We'll show you exactly what we found — often with photos or video from under your vehicle. We explain what's urgent, what can wait, and what's just something to keep an eye on. No pressure, ever.

06Do you offer financing for larger repairs?

We accept all major credit cards and can sometimes work out a payment plan for larger repairs. Just ask at the front desk — we'll do what we can to help.

07Can I wait while my car is being serviced?

Absolutely. Our comfortable waiting area has free WiFi, coffee, and a TV. For longer repairs, we're happy to help arrange a ride if needed.

08Do you do state inspections?

Yes, we perform state safety and emissions inspections. Walk-ins are welcome for inspections — no appointment needed. Most are completed within 30-45 minutes.

LOCAL & TRANSPARENT

How We Earn Your Trust

We explain what we find, quote before we start, and use parts we'd put in our own cars.

  • Experienced Techs

    Hands-on experience with all makes and models.

  • Locally Owned

    Family-owned and operated. We stand behind our work.

  • Quality Parts

    OEM and name-brand parts — never cheap aftermarket.

  • Honest Estimates

    Written estimates before any work begins.

  • We Stand Behind Our Work
  • Free Estimates
  • No Work Without Approval
  • All Makes & Models

Still have questions?

We're happy to help. Call us or stop by — our team is always ready to answer your questions in plain English.

Two older men look into the engine bay of a red classic car on a street